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List of Articles Satisfaction Open Access Article Abstract Page Full-Text 1 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors) نیما قاسمنژاد مقدم Mohammad نریمانی راد Open Access Article Abstract Page Full-Text 2 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction مهدی حقیقی کفاش زهره دهدشتی شاهرخ حسن غریبی Open Access Article Abstract Page Full-Text 3 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis Open Access Article Abstract Page Full-Text 4 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers maryam akhavan مجید باقری Open Access Article Abstract Page Full-Text 5 - Investigating the impact and influence of emotional intelligence’s component on organizational commitment and job satisfaction using Dematel (Case Study: Central Iranian oil Fields Company (I.C.O.F.C)) علی بنیادی نایینی Sirous Amirghodsi Open Access Article Abstract Page Full-Text 6 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company شادی پارسایی منش Ali Bonyadi Naeini Open Access Article Abstract Page Full-Text 7 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage Majid Esmaeilpour Alireza kamyab Javad Dokuhaki Open Access Article Abstract Page Full-Text 8 - Assessing the impact of organizational change tend to increase customer satisfaction with regard to relationship marketing zahra ameri Open Access Article Abstract Page Full-Text 9 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car) mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani Open Access Article Abstract Page Full-Text 10 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran) Milad Kolagar Daroonkola Open Access Article Abstract Page Full-Text 11 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh وجیهه هوشیار Mohammad rostampour Open Access Article Abstract Page Full-Text 12 - Investigating the Effect of Internal Communications and Staff Satisfaction in Supply Chain Integration tavakol moharrami Ali reza Irajpour Open Access Article Abstract Page Full-Text 13 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran hamidreza fouladgar abbas saghaee Open Access Article Abstract Page Full-Text 14 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro( kamran jalilian kameleh nasiri Open Access Article Abstract Page Full-Text 15 - Social media and value creation: the role of interaction satisfaction Seyed Amir Hossein Madani Abolfazl Danaei gholamreza jandaghi Open Access Article Abstract Page Full-Text 16 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers) hamid reza masoudi Open Access Article Abstract Page Full-Text 17 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad وجیهه هوشیار Seyede farnaz Ahmadi saeed Open Access Article Abstract Page Full-Text 18 - Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province amir ehsan Ishaqiyeh Firouzabadi Open Access Article Abstract Page Full-Text 19 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs) Hesamedin Nemati یاسر سبحانی فرد Ali Jafari 10.61186/mf.38396.22.74.143 Open Access Article Abstract Page Full-Text 20 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city) fataneh yarahmadi Reza baderestani
